FAQ's

Typically it is a three- to five-day process – one to three days for sanding and two days for coating.

All the furniture in the areas to be finished will need to be removed. Typically, homeowners are responsible for this. However, we do offer a $45/hour moving service. Most things can be rearranged to different parts of the home or to the garage. Worst case scenario, a storage pod can be rented.

In most cases. they can stay on. We have the most up-to-date equipment on the market today. It was designed for this purpose. Touch-ups are sometimes required if dark stains are used.

Yes, this is what we specialize in. We are a full-service hardwood flooring company. We offer insurance estimates. We add to existing and supply and install new site-finished and prefinished products. We do lots of insurance and restoration work.

We are an employee company. Our staff goes through a rigorous training program. They are certified craftsmen. They are rewarded on quality, not quantity. Having employees gives us the benefit of controlling the process from start to finish.

We are very reasonably priced, and most people are surprised at the cost. However, it’s something that varies from job to job. There is no set price because there are just too many variables involved. This is why we offer free estimates.

Typically, refinishing an existing floor is one-third of the cost of a new floor. So your existing floor has a lot of value. Most floors we refinish today that are roughly 15 years old were about half the price they are today. They are one of the only things in your home that are increasing in value as they age. It will greatly increase the value of your home when complete.

It’s possible to stay at home during the restoration process. The polyurethane does emit an odor, which some people find too strong and unpleasant to stay in the home. Generally, opening the window slightly will help air out the room. The floors cannot be walked on while drying. If the room cannot be avoided, we suggest you find an alternate place to stay during the process.

Our machines are connected to dust containment systems. The dust containment system reduces dust by about 97 percent.

A hardwood floor is typically ¾" thick and can undergo about 10 standard refinishes before the floor is compromised. The average floor needs to be refinished about every 12 years, depending on the wear and tear your floor sees with daily traffic. Sometimes a buff-and-coat will be sufficient enough to restore some shine to your floor.

Recoating means to lightly abrade the surface and put a new coat of finish on it. Resanding means sanding the floor down to bare wood and starting over – a much longer and more involved process. Assess how much finish is left on your floor. If there are bare spots where there isn’t any finish, you can’t just recoat. Your floor would have to be resanded. If you want your floor to look new, you will need to have it resanded. If you can live with seeing some scratches, dents, or other damage to the floor, recoating is the way to go. Be aware, though, that recoating can seem to highlight the imperfections that are left on the floor.

Screening, or buffing, the floor will only remove light marks caused by normal wear and tear. Once the floor is screened (lightly sanded), it will be coated with polyurethane. It usually takes one day to screen and recoat a hardwood floor. The screening will not remove deeper scratches and indentations. The screening will not help a floor that has been worn down to the stain. In these cases, the floor should be completely sanded and refinished.

The average refinishing is a two-day process. Two coats of commercial-grade, water-based polyurethane are applied, allowing 24 hours between each coat. More time may be needed if you request any additional coats, if the job is atypically large, or if environmental factors stall drying time. Staining a floor could add additional time as well.

Leave the air conditioner or heat on, and turn fans on after the finish is applied after the first coat. The second coat cannot have any air movement in the drying process.

Typically, 24 hours after the last coat is applied your floors should be dry enough to walk on and place furniture on. Even though the floors are dry, it will take the finish about 21 days to fully cure. Wait at least 10 days before you place any area rugs down.

Yes. Wood is a product of nature. It will include visible variations from board to board. No two boards are ever the same.

Keep your dogs’ nails trimmed and watch for wear over the years. Have your floors recoated when you begin to notice wear? Make sure your pets are housebroken. Pet urine is acidic and will damage the natural color of the wood flooring if it is not cleaned up immediately, leaving a black stain that does not sand out.

During the summer months, there is a lot of humidity in the air. Your hardwood floor expands. In the winter months, with the furnace on, the floor dries out and starts to gap.

Water-based polyurethane allows foot traffic as early as two hours. Water-based does not “amber” or have an orange finish over time. Water-based two-part polyurethane is up to four times harder than oil-based finishes.